Shipping Policy

This Shipping Policy explains how orders are processed, shipped, and delivered on the durgeshchandak.com website.

By placing an order, you agree to the terms mentioned below.

1. Order Processing

• All orders are processed within 1–3 working days after successful payment.

• Orders are not processed or shipped on Sundays or public holidays.

• In case of high order volume or unforeseen circumstances, processing may take slightly longer.

2. Shipping Locations

• We currently ship across India.

• International shipping is not available unless stated otherwise.

3. Delivery Time

• Estimated delivery time is 5–10 working days, depending on your location.

• Delivery times are indicative and may vary due to courier service limitations or external factors.

4. Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout.

• Any additional charges such as taxes or delivery fees will be informed before order confirmation.

5. Courier Partners

• Orders are shipped through reliable third-party courier services.

• Once dispatched, tracking details will be shared via email or SMS (if available).

6. Delivery Issues

• Please ensure that your shipping address and contact details are accurate.

• We are not responsible for delays or non-delivery caused by:

  • Incorrect or incomplete address

  • Customer unavailability at the time of delivery

  • Courier service delays

  • Natural disasters or unforeseen circumstances

7. Damaged or Missing Orders

• If your book arrives damaged or is missing, please contact us within 7 days of delivery.

• We may request photos or videos of the package for verification.

• Eligible cases will be resolved through replacement or refund as per our Refund Policy.

8. Undelivered or Returned Packages

• If an order is returned to us due to failed delivery attempts or incorrect address, re-shipping may require additional charges.

• Refunds for such cases will be processed after deducting shipping costs, if applicable.

9. Contact Information

For any shipping-related queries, please contact us:

• Website: durgeshchandak.com

• Email: author@durgeshchandak.com

• Phone: +91 9823212233

10. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice.
Any changes will be effective immediately upon being posted on the website.